Privacy Policy

1. NetBet Privacy Commitment

At NetBet Mexico, our users’ privacy is not just a legal obligation; it is an absolute priority. We understand that by choosing us, you entrust us with valuable information, and our responsibility is to safeguard it with the highest standards of technological and legal security.

This Privacy Policy details how we collect, use, store, and protect your personal data. We operate under strict compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) in Mexico, ensuring that your experience on our platform is secure and transparent.

2. Identity of the Data Controller

The entity responsible for processing your data is the NetBet operating entity in the Mexican Republic, duly authorized by the Ministry of the Interior (SEGOB). We have a Privacy Officer in charge of monitoring that every process complies with the principles of legality, consent, information, and loyalty.

3. What data do we collect?

To offer you a legal and personalized gaming experience, we collect:

Identification Data: Full name, date of birth, gender, and nationality.

Official Documentation (KYC): CURP and images of your official identification (INE or Passport).

Contact Data: Email, mobile phone number, and physical address in Mexican territory.

Financial Data: Payment method details and transaction records (encrypted).

Technical Data: IP address, geolocation (mandatory by law), and navigation cookies.

Regulatory Framework and Supervisory Authorities

For your peace of mind, we collaborate with the following Mexican institutions that monitor the transparency of your data:

PART 2: Purposes of Processing and ARCO Rights

4. What do we use your information for?

At NetBet Mexico, we process your data for essential purposes:

KYC Validation: To prevent underage gaming and identity theft.

Financial Management: To process deposits and withdrawals of winnings securely.

Legal Compliance: To report suspicious activities to the SHCP under the Anti-Money Laundering Law (LFPIORPI).

Geolocation: To confirm that you are playing from Mexico, a SEGOB requirement.

5. Your ARCO Rights (Access, Rectification, Cancellation, and Opposition)

As the data subject, you are in control. You may request at any time:

Access: To know what personal data we have about you.

Rectification: To correct inaccurate or outdated information.

Cancellation: To request the deletion of your data (subject to legal retention periods).

Opposition: To refuse the use of your data for advertising purposes.

Interactive Graphic: Data Shielding Layers at NetBet

Visualize how we protect your information from the moment you register:

PART 3: Cookies, Transfer, and Retention

6. Transfer of Information to Third Parties

NetBet does not sell or rent your personal data. We only share information with:

Payment Providers: To process your transactions quickly.

Federal Authorities: When required by judicial mandate or SHCP or SEGOB regulations.

Verification Services: Agencies responsible for validating the authenticity of the official documents presented.

7. Cookies Policy

We use cookies to improve your navigation and remember your preferences. You can deactivate them in your browser, but this could limit critical functions such as automatic login or access to exclusive bonuses.

Privacy Management Summary for the User

Use this table to learn how to manage your information quickly:

8. Data Retention

Under Mexican law, we must retain certain financial and identity records for a period of 5 to 10 years for tax and anti-money laundering purposes. Once this period has elapsed, your data will be permanently deleted.

9. Changes to the Policy

NetBet reserves the right to update this privacy notice at any time. Any substantial changes will be notified via email or through a prominent notice on our platform.

NetBet Mexico thanks you for trusting the safest gaming system in the country. Play responsibly and enjoy the fun with total privacy!